Need to know more about Flow's modern movement, education, and experiences?  Our FAQs could help, but if you have other questions just send us an enquiry.

Parkour We recommend that your kids wear long light pants (like track pants) to diminish scrapes and allow kids to slide on angled surfaces more easily. We also recommend sports shoes or parkour shoes, we focus a lot on landings and balance on edges and rails, shoes diminish impact and make balancing and landing on rails much more comfortable. They are also a good means of grip, for jumping across obstacles and up walls Breaking We recommend loose fitting pants that allow flexible movements. We prefer students not to wear shorts as kids are on their knees quite often and find it more comfortable and easier to do turns in when their knees are covered. We also recommend closed shoulder shirts and jumpers are very handy for many power moves! We do not recommend singlets! Socks are ideal for the sprung floor but bring a pair of shoes in case we want to work on the hard floor. Tricking For tricking we suggest socks on the floor (for pivot / spinning movements) and un-restrictive clothing. Tumbling & Dance Acro For tumbling we suggest bare feet on the floor and un-restrictive clothing. Circus For our circus classes we suggest that bases wear tights or tighter fitting (but flexibile) clothing so that fly’s can stand on their legs without the material moving around too much The fly’s shouldn't wear necklaces or jewellery and should tie up their hair. We suggest that if we are working on silks or lyra that you wear a lycra or equivalent undershirt. Barefeet is ideal for aerial equipment. Calisthenics We suggest gym gear and that you bring a towel (because you will sweat!). Sports shoes or barefeet are fine.

Not at all! It is ideal that you start from the beginning of the term to get the introduction classes before they gain momentum, but with our two teachers engaged in the class we will always offer a basic and advanced progression!

Yes we do! Our advanced classes offer an extra 15 minutes and are at a much more advanced level working on our ‘bands’ development system! Check out our timetable for times!

Ready to book? Awesome, you can book and pay online here for classes, Open Training, birthday parties, or school holidays. You can also book and pay in our gyms. We can also assist over the phone or on email.

No! We will automatically re-book existing customers for the next term unless you inform us that you would like to change class or discontinue (which will make us sad).

Yes! Contact us for more information.

At Flow, your safety is paramount! We strongly believe that building resilience to risk is a much better long term solution than avoiding all risk. That is why we find it important to introduce and understand risks head on. Our programs introduce skills progressively and our instructors set expectations of outcomes and explain what could happen when you are ready to give it a go. Before we try a big jump or a tricky skill, we break it down into smaller components and work to build strong progressions to skills, distances and heights by starting with simpler, smaller or easier skills first! We work in the foam pit or on soft mats to perfect technique first before moving to harder surfaces and our instructors will provide spotting and advice on how to fall safely and upskill quickly - making mistakes is how we learn! We believe in our team of passionate and capable linstructors who are extensively trained and first aid certified to deliver our class programs enthusiastically, effectively and safely!

Online bookings will be confirmed immediately and email or phone bookings will be confirmed by our amazing team. Bookings are only finalised once payment is made, and unpaid bookings may be cancelled to accommodate paying customers.

Class fees are due in the first week of each term. Unless you paid in advance you will be send an invoice for payment. We require a (non-refundable) $100 deposit for Birthday Party bookings, and the balance is due on the day of the party. Payments for Open Training, events, and our school holiday programme need to be made in advance or on the day.

All online payments are made through our payment providers - Ezidebit, Stripe, AliPay, and POLi. Your payments may show on your bank account statement with these references. Payments through our third party payment providers can take up to 3 working days to clear so please ensure you have funds to cover during this time frame. If a payment is declined by your bank, it will be returned to the payment provider and they will inform you. A fee may be charged by the provider for a declined payment. If your payment is declined, you must contact Flow Academy to arrange another form of payment for your purchase. All unpaid bookings will be placed on hold until payment has been completed. If fees remain unpaid after 5 working days of a payment notice, a $15 fee will be applied to cover administration costs or your booking may be cancelled. If fees remain unpaid for more than 3 months from the due date, the debt will be referred to Baycorp for collection. All costs from this point are the client’s responsibility. To receive the term class enrolment price, you must book for a full school term. The price of class enrolment after the start of school term will be pro-rata of the full-term price, based on how many classes are left in the school term. Flow Academy is under no obligation to return fees once you have booked and paid for a class, so please choose carefully. We do not offer refunds for any bookings, however, in exceptional circumstances we may offer an account credit (at the discretion of Flow Management). Please email flow@flowacademy.co.nz if you feel your circumstances are exceptional. Only paid students may participate in classes, Open Training Sessions, Holiday Programmes, or other Flow Academy events or activities.

If given notice via email to flow@flowacademy.co.nz, you are able to receive an open session credit valid for 6 months, for sickness or injury (up to 2 per fully paid term booking).

General Entry to Flow gyms must be acknowledged by our staff prior to entering a class or session. Please do not attend classes if you are sick and contagious. Participating in Flow activities involves some physical risks and a chance of personal injury. We accept no liability for injuries sustained by individuals who do not follow all of our rules and regulations. Please read and adhere to all posted guidelines inside Flow and adhere to all instructions given to you by staff. Before attempting anything you have not tried before, ask a Flow staff member. If they tell you not to try a dangerous move, do not try it. Use of the foam pad, trampolines, parkour structures, bars and tumbling floor is at your own risk, please inform a Flow employee if you notice a hazard as soon as you can. Only Flow trained staff are allowed to offer tuition and spotting at Flow, any outsider teaching or spotting is strictly forbidden. Flow takes no responsibility for lost or damaged personal belongings, please take care of your own belongings or use the storage areas provided. Please consider the safety of yourself and others, check around corners of parkour equipment and communicate with other participants when jumping into the foam pad. Children in the dependent classes must be actively supervised. Active care is important for their safety and the safety of the other children attending, it is also an important function of providing the children with an effective learning environment. No food or drink is allowed on the gym floor, trampolines or parkour equipment. The office or seated area may be used for light snacks or refreshments. Flow is a chewing gum free zone. Please respect our equipment, any purposeful or reckless damage of our equipment, including tagging, may result in being banned from Flow Academy. You will also be invoiced for reimbursement for the damage caused. Lighters and matches are strictly forbidden in Flow, please ensure that you have not brought any with you. Flow is and will always be, a smoke-free environment. Any customers judged to be under the influence of alcohol or other illicit substances will not be allowed onto the premises. No alcohol or illegal drugs are permitted on site. Please verbally inform us of any medical conditions that may affect your ability to partake in regular Flow activities so that we can best accommodate your needs. Please do not participate in Flow activities if you have health risks, severe injuries or a heart condition. The use of headphones in Flow is strictly forbidden, participants must be able to hear Flow staff at all times and be free to hear the movement of others to aid in safety. Please be courteous to other attendees. Flow does not accept physical violence or bullying of any form. If you feel someone has crossed the line, let a Flow staff member know immediately. All spectators must stay off our equipment and ensure any minors with them do as well.